Careers

At HelpaNow, we don’t just build AI solutions; we shape the future. As a leading UK-based supplier of AI for business, accredited by Crown Commercial Services, we pride ourselves on delivering cutting-edge, reliable, and impactful solutions that make a real difference.

Joining our team means becoming part of a forward-thinking company that thrives on innovation, research, and collaboration. We’re passionate about solving complex challenges, pushing the boundaries of what AI can achieve, and creating solutions that drive better outcomes for businesses, charities, and the public sector.

Why Work With Us?

  • Innovation First: We invest heavily in R&D, empowering our team to explore and implement the latest advancements in AI technology.
  • Collaborative Culture: Our team of experts values collaboration and creativity, ensuring every voice is heard and every idea is explored.
  • Meaningful Impact: From improving customer care to enabling wellbeing support for charities, the work we do changes lives.
  • Career Development: With us, you’ll grow in a supportive environment where professional development is a priority.
  • Flexibility & Balance: We understand the importance of balance and offer flexible working arrangements to help you thrive.

Our Values

  • Excellence: We’re committed to being the best of the best in AI for business.
  • Integrity: We build safe, reliable, and ethical AI solutions, free from hallucination and full of promise.
  • Teamwork: Our success is powered by the diverse talents and perspectives of our people.
  • Curiosity: We encourage bold thinking and relentless problem-solving to drive innovation.

Current Openings

Here are some examples of the types of roles we’re hiring for:

AI Conversational Designer

  • Craft intuitive, engaging conversational flows for our rule-based AI agents.
  • Work closely with developers and clients to deliver seamless user experiences.
  • Experience in conversational AI design or UX writing is preferred.

Machine Learning Engineer

  • Build, deploy, and optimize machine learning models for diverse applications.
  • Collaborate with the R&D team to create scalable, efficient solutions.
  • Proficiency in Python, TensorFlow, or similar frameworks is essential.

Business Development Manager

  • Develop and maintain relationships with clients and partners in both public and private sectors.
  • Identify new opportunities and guide them from pitch to implementation.
  • Experience in technology sales or business development is a plus.

Customer Success Manager

  • Ensure clients receive maximum value from our solutions by providing expert guidance and support.
  • Act as the bridge between our technical teams and the customer.
  • Excellent communication and problem-solving skills are a must.

R&D Specialist – AI Innovation

  • Lead projects exploring the future of AI, with a focus on usability and safety.
  • Conduct experiments and deliver insights that shape our next-generation solutions.
  • A passion for innovation and a strong technical background are key.

Ready to Join Us?

If you’re driven by curiosity, inspired by innovation, and ready to make a meaningful impact, we’d love to hear from you. Check out our current vacancies or send your CV and a cover letter to careers@helpanow.com.

If you think you have what it takes to succeed in this sector then just get in touch and send your CV over. Even if we don't have a current opening we like to hear from great candidates for when we do have openings.

Take the next step in your career and help us shape the future of AI.