Public Sector Solutions
AI-Powered Digital Co-Workers for the UK Public Sector
Enhancing Efficiency, Reducing Costs, Improving Public Services
Public sector organisations face increasing pressures—rising demand, budget constraints, and the need for rapid, reliable service delivery.
At HelpaNow, we provide AI-powered Digital Co-Workers (Helpas™) that seamlessly integrate into your existing processes, helping local authorities, emergency services, healthcare providers, and other public sector bodies deliver faster, more consistent, and cost-effective services.
Supporting Citizens, Reducing Workloads
Helpa™ Digital Co-Workers provide instant, accurate, and accessible support across a wide range of public sector services, including:
📌 Freedom of Information (FOI) Requests – Automate responses and reduce processing times.
📌 Advice & Guidance – Provide clear, consistent answers on policies, procedures, and public services.
📌 Wellbeing & Mental Health Tips – Signposting to support services and self-care resources.
📌 Energy & Money-Saving Advice – Help citizens navigate grants, rebates, and cost-saving initiatives.
📌 Health & Safety Compliance – Ensure regulatory clarity for businesses and the public.
📌 Life-Saving Emergency Tips – Provide guidance on first aid, CPR, fire safety, and crisis response.
📌 Citizen & Staff FAQs – Automate answers to common inquiries, freeing up frontline teams.
📌 Local Authority Services – Support for council tax, bin collections, housing, and planning applications.
📌 Public Sector HR & Training – Assist with onboarding, training, and internal communications.
Helpa AI-powered automation ensures that citizens and public sector teams get the right information, at the right time—instantly and effortlessly.
Smarter Service, 24/7 Reliability
Our AI-powered automation solutions handle high-volume, repetitive inquiries—freeing up valuable staff time and improving response accuracy. Whether supporting frontline services or streamlining internal operations, our Digital Co-Workers are always on hand to assist.
✔ Local Authorities – AI automation for Freedom of Information (FOI) requests, environmental queries, council tax support, waste collection, and housing inquiries.
✔ Emergency Services – AI-powered triage for non-emergency 101 and 111 inquiries, HR onboarding, incident reporting, and safety guidance.
✔ Healthcare – Support for patient inquiries, appointment scheduling, signposting services, and mental health advice.
✔ Government & Public Bodies – Digital Co-Workers assist with health & safety guidance, citizen engagement, regulatory compliance, and HR processes.
Why Choose AI Digital Co-Workers?
✅ Immediate Cost Savings – Automate routine inquiries and reduce administrative burden, freeing up staff for higher-value tasks.
✅ 24/7 Availability – Digital Co-Workers provide accurate and timely responses at any time, improving accessibility for the public.
✅ Faster Response Times – Handle hundreds of inquiries simultaneously with instant, accurate information.
✅ Scalable & Secure – Fully compliant with GDPR and UK public sector security standards, ensuring safe and responsible automation.
✅ No Disruption, Full Support – Seamless integration with your existing communication channels, including websites, phone systems, and live chat.
Transforming Public Sector Service Delivery
At HelpaNow, we believe in technology that enhances—not replaces—human expertise. Our AI-powered Digital Co-Workers are designed to support and empower public sector teams, delivering better services at a fraction of the cost.
Let’s talk about how automation can work for your organisation.
📩 Get in touch today to explore AI-powered solutions tailored to your needs.