Renewable Energy

Helpa Digital Co-Workers for Renewable Energy Suppliers 

At HelpaNow, we provide Helpa Digital Co-Workers that transform customer interactions for businesses across various industries.

One of our proudest achievements is supporting UK renewable energy suppliers by streamlining their customer journeys and boosting sales through our groundbreaking tools.

Available 24/7, and costing from just 10p per hour, adding a Helpa to your team is like having another member of staff - who doesn't sleep, rest or fail to turn up. Every Helpa can handle 100 conversations at once - Guaranteed.

Bridging the Gap Between Customers and Renewable Energy

Renewable energy suppliers face a unique challenge: educating potential customers about complex topics like solar power and wind energy while addressing their specific concerns. Our Helpas bridge this gap by:

  • Simplifying Complex Information: Breaking down technical jargon into customer-friendly explanations, real time - any time.
  • Building Trust: Customers rely on trust. By providing your clients with all the information they need, accessible when they want it in an impressive format - you build their trust, improving conversion.
  • Capturing leads: Today potential customers research casually, any time of the day or night. Our optimised 'nudge' captures their interest when they are interested, and prevents leads being lost.
  • Personalising Customer Journeys: Tailoring recommendations based on individual needs and preferences.
  • Guiding Decisions: Providing clarity on costs, benefits, and installation requirements.

Case Study: How Our Helpa Boosted Renewable Energy Sales

Client: A local renewable energy supplier in the UK.

Challenge: The client needed to capture more leads and handle text and voice enquiries while they were out of the office doing site surveys, reduce manual workload, and convert more leads into sales.

Solution: Within 48 hours we deployed a Helpa for 35p per hour to provide:

  1. Effortless Onboarding: The chatbot greeted visitors and identified their energy needs through a friendly Q&A format.
  2. Custom Recommendations: It captured customer inputs (e.g., property size, energy usage) and suggested tailored solar or wind energy solutions.
  3. Dynamic FAQ Handling: Customers asked complex questions about installation timelines, government incentives, and environmental benefits. The Helpa delivered accurate, real responses backed by the supplier's data.
  4. Seamless Handoffs: For advanced queries or sales conversions, the Helpa seamlessly transferred customers to human representatives, equipped with all the context gathered during the chat.

Results:

  • Improved Engagement: 87% of users completed their inquiries without needing human intervention.
  • Higher Conversions: A 35% increase in lead-to-sale conversions compared to traditional inquiry methods.
  • Customer Satisfaction: Positive feedback highlighted the Helpas clarity, speed, and helpfulness.

Why Choose Our Business Helpas?

Our Helpa Digital Co-Workers represent an incredible benefit:

  • 100% reliable: A Helpa is your best brand ambassador - every word, pitch, and response is hand made by humans, and approved by you.  
  • Adapt to Your Business Needs: Rules-based logic ensures accuracy, while neural learning improves over time.
  • Deliver Real Results: Proven success in driving engagement and conversions.
  • Scale Seamlessly: Handle growing customer volumes with ease.
  • Guaranteed: Our No Quibble Guarantee means you have absolutely nothing to lose. 

Partner with Us

Whether you're in renewable energy or another industry, our Business Helpas can transform how you connect with your customers by voice or text, 24/7.

Join the growing list of businesses harnessing the power of Helpas to transform your service, costs, and customer satisfaction.

If you don't achieve exceptional results, just stop. Risk free - guaranteed results.

Get in Touch to learn how we can bring intelligent solutions to your business!